If you can't follow these steps, you can use a computer to reset your device. When your device restart, follow the onscreen instructions to set up your device again, restore your data and setting from a backup, and set a new passcode. If you use an eSIM with iOS 17 or later, you can also choose to keep your eSIM and erase your data, or to delete your eSIM and erase your data.Ħ. Tap Erase to permanently delete all of your data and settings. On the Security Lockout screen, tap Start Reset to confirm.Įnter your Apple ID password to sign out of your Apple ID on your device. When you're able to, tap the Forgot Passcode? option in the bottom corner of the screen. If you're using an eSIM on iOS 16 or earlier, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.įrom your device's Lock Screen, try to enter your passcode until the ' Unavailable' screen appears and your device asks you to try again later. Cellular devices will reconnect to a cellular network if you have active service. * If you restart your device when you see 'Security Lockout' on the Lock Screen, you won't be able to reconnect to a Wi-Fi network until your device is unlocked.